This Privacy Statement provides information on how RaKon AS processes personal information, e.t.c. on this website.

Processing of personal data in RaKon AS

When you use our website and / or are in contact with us as a supplier, by ordering goods from us or in another way, RaKon AS will process personal information about you. Below you will therefore find information about personal data that is processed, why we do this and your rights related to the processing of personal data.

Why we collect personal information and what kind of information we collect

We collect and process personal information for different purposes depending on the background of the processing and how we get in touch with you. We collect the following personal information for the purposes stated here:

Name and contact information provided in the contact form in connection with any inquiries and subscription to newsletters.

The information sent via e-mail directly or entered in the contact form is stored to provide the relevant service. Please note that inquiries you send directly via e-mail are not sent encrypted. We therefore encourage you not to send confidential, sensitive or other confidential information via e-mail or through forms on our website.

Disclosure of personal information to others

We do not pass on your personal information to others unless there is a legal basis for such disclosure. Examples of such a basis will typically be an agreement with you or a legal basis that requires us to release the information. RaKon AS uses data processors to collect, store or otherwise process personal information on our behalf. In such cases, we have entered into agreements to ensure information security in all stages of the processing. All processing of personal data that we carry out takes place within the EU / EEA area.

Storage time and deletion

We store your personal information with us for as long as is necessary for the purpose for which the personal information was collected. If you want us to delete the information about you, this will be done to the extent we have the opportunity to do so and have no obligation to continue to store the information, e.g. according to the accounting rules.

Your rights when we process personal information about you

You have the right to demand access and correction (as well as deletion, see above) in your own personal information, as well as claims for correction or deletion of incomplete or incorrect information in accordance with Norwegian law. If you just want to stop receiving communication from us, you can convey this to us. We reserve the right to contact you through other contact information (if any) to talk to you about the ways you want us to process your information further if applicable. All information provided to us is provided completely voluntarily, whether provided explicitly or implicitly. You also have the right to demand limited processing, direct objections to the processing and demand the right to data portability. You can read more about the content of these rights on the Data Inspectorate’s website: www.datatilsynet.no.

To exercise your rights, you must contact us, see contact information below. We will respond to your inquiry to us as soon as possible, and no later than 30 days.

We will ask you to confirm your identity or provide additional information before we allow you to exercise your rights to make sure it is the right person making this request. We do this to make sure that we only give access to your personal information to you – and not someone who pretends to be you.

You can at any time withdraw your consent for the processing of personal data with us. The easiest way to do this is to contact us.

Processing manager and contact information

Contact us by e-mail at tina@rakon.no or by phone at 72 84 78 50 for all inquiries regarding our processing of personal data.

Responsible for treatment: Tina Sandsbakk

The information on this page was last updated on 06.01.2021. The main responsible for the processing of personal data is the general manager Tina Sandsbakk at RaKon AS.

Information is processed in accordance with relevant laws and the purposes you allow through explicit and implicit consent or in accordance with relevant processing bases.

Complaints

If you believe that our processing of personal data does not comply with what we have described here or that we in other ways violate the privacy legislation, then you can complain to the Data Inspectorate. You can find information on how to contact the Data Inspectorate on the Data Inspectorate’s website: www.datatilsynet.no.

Changes

Should there be a change in our services or changes in the regulations on the processing of personal data, it may lead to a change in the information you have provided here. If we have your contact information, we will notify you of these changes. Otherwise, updated information will always be easily available on our website.

This website uses cookies

A cookie is a small file that the website you are visiting stores on your computer. Cookies are used to give visitors access to various features. The information in a cookie can be used to track your internet use.

According to the Electronic Communications Act (Electronic Communications Act), all visitors to a website that uses cookies must have access to information that the website uses cookies. They must also have access to information about the reason why they are being used. Visitors must also agree to the use of cookies. The approval is done through the settings in the browser.

If you want cookies to be rejected, then you can change the settings in the browser so that you either block cookies from being downloaded automatically, or that you get a choice to download each cookie. Cookies that have been downloaded previously can also be deleted by the browser. How to manage cookies

Overview of cookies on the website

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how users use the website. The information generated by such a cookie using the relevant website, including your IP address, is sent to Google and stored on servers in the USA. Google uses this information to evaluate the use of the website, compile reports on activities on the website for the owner of the website, as well as to provide other services related to activities on the website and use of the Internet. Google may also transfer this information to third parties if required to do so. law or in cases where third parties process the information on behalf of Google. Google will not link your IP address with any other information Google has.

Our websites use Google Analytics to analyze the use of the websites. We get information about which pages are most visited, where the users come from, at what times the pages are most visited, etc. We also process data about how you use our website collected aggregated through Google Analytics. We can also create demographic reports and interest reports to gain a better understanding of who our users are. Based on these separate and automatically generated overviews, we, RaKon AS, make decisions about how users of our website can have a better experience (both in terms of the overall website structure and content on individual pages).

RaKon AS stores information about which keywords the users use. The purpose of this is to make our information offer better by enabling us to find out which keywords are getting hits and which search results are being clicked on. This information is stored aggregated in Google Analytics by Google. Information stored by Google Analytics is stored by Google. See the bottom of this page for an overview of which cookies are set and how long they last. [Såfremt du legger inn total oversikt over disse]

Social media

With the help of cookies from Facebook, we can, through remarketing, reach visitors with ads that are displayed based on the visitor’s behavior (eg only if they have visited a given subpage). We also gain insight into demographic data for our website visitors by the relevant social media and statistics on website use across sessions and login units. We also measure advertising results with cookies from social media. In the cases where we collect contact information through forms on Facebook, those who fill out the form agree that they accept the terms of this privacy statement completely voluntarily. When contact information is provided via a form on Facebook, this information will be treated as if it were provided on our website. Other information stored by Facebook.

Last updated 06.01.2021